Terms of Use

Shenzhen Frontlong Technology Co., Ltd.

Last Updated: Sept 1, 2026

PLEASE READ THESE TERMS OF USE (“TERMS”) CAREFULLY BEFORE YOU ACCESS OR BROWSE OUR CORPORATE WEBSITE, SUBMIT INQUIRY FORMS, DOWNLOAD DOCUMENTS OR USE ANY OF OUR ONLINE‑PROVIDED RESOURCES.

These Terms constitute a legally‑binding agreement between you and Shenzhen Frontlong Technology Co., Ltd. (“Frontlong”, “we”, “our”, “us”). They govern your access and use of our corporate website (the “Site”), including product catalogues, specification sheets, inquiry functions, downloadable files and all related digital resources (collectively the “Services”).

Important Note: We operate a B2B‑oriented corporate website only. We do not run an online retail store for end‑consumer purchases. All actual sales, quotations, sampling, mass‑production orders shall be governed by separate formal B2B sales contracts, pro‑forma invoices and supplemental business terms agreed between both parties.

Terms Applicable To You
General Ground Rules for Site Usage
Frontlong Owned Content & Intellectual Property
User‑Submitted Content
Feedback, Suggestions and Ideas
User Code of Conduct
Copyright Infringement Notice Procedure
Third‑Party Links and External Partners
Disclaimer Regarding Outdoor‑Related Product Information
Indemnification
Release of Claims
Warranties and Disclaimers
Limitation of Liability
Modification, Suspension and Termination of Access
Supplemental Terms
Disputes, Governing Law and Venue
Miscellaneous Provisions
Contact Information

1. Terms Applicable To You

Updates to Terms

We reserve the right to revise these Terms from time‑to‑time for business adjustments or legal compliance reasons. The “Last Updated” date at the top indicates the revision date. Revised Terms will take effect upon being published on our Site. Your continued browsing, accessing or using our Services after posting of changes means you accept the updated Terms.

Supplemental Terms

Additional supplemental terms may apply for specific scenarios such as trade‑show registration, sample requests, quotation projects or formal B2B cooperation contracts. Where there is a conflict, the supplemental terms shall prevail over these Terms.

Privacy Policy

Our Privacy Policy explains how we collect, store, use and share your personal information when you use our Site. Your use of our Services means you also accept our Privacy Policy.

Business‑to‑Business Reminder

Our Site is built for prospective buyers, distributors, wholesalers and corporate partners interested in our outdoor‑product portfolio (tents, outdoor jackets, trekking poles, outdoor backpacks, outdoor lighting, telescopes and other outdoor gear). All quotations displayed on the website are for reference only and do not constitute a legally binding sales offer. Binding business agreements must be concluded in separate written documents.

2. General Ground Rules for Site Usage

Eligibility

You represent that you are at least 18 years of age. If you are acting on behalf of a company or organization, you warrant that you hold proper authority to bind that entity to these Terms.

Account (Optional Registration)

Our Site does not force mandatory account registration for basic browsing. If you choose to create an account to save inquiry records or download restricted documents:

Provide truthful, accurate and up‑to‑date information;
Your account access is for your own authorized business‑related use only; you shall not share credentials with third parties;
You are responsible for all activities occurring under your account credentials;
Notify us immediately in case of unauthorized account access.

Devices & Electronic Communications

You may access our Site via computers, mobile phones, tablets or other electronic devices. When you submit an inquiry form, you consent to receive business‑related emails and messages from us for quotation and follow‑up purposes. Standard network and carrier fees shall be borne by you.

3. Frontlong Owned Content & Intellectual Property

All content published on our Site, including without limitation text, product photos, renderings, graphic designs, logos, catalogues, specification datasheets, drawings, website layout, slogans and product descriptions (collectively “Frontlong Content”) are owned or licensed by Shenzhen Frontlong Technology Co., Ltd., and are protected by copyright, trademark, design patent and other intellectual‑property laws.

The brand name “Frontlong”, our corporate logo, product series marks, trade dress are our trademarks. You may not copy, reproduce, modify, redistribute, resell, publicly display, or create derivative works of Frontlong Content without our explicit prior written consent. You may not remove or alter any copyright, trademark or proprietary notices contained within our downloadable files or web pages.

Subject to full compliance with these Terms, we grant you a limited, non‑exclusive, non‑transferable, non‑sublicensable, revocable personal/business‑internal license to browse and view the Site and download catalogues for your internal business evaluation only. This license does not grant you any ownership rights. If you breach these Terms, this license automatically terminates and you must cease using our content.

4. User‑Submitted Content

When you submit information through our inquiry forms, contact‑us pages or send us attachments via email (such as requirement documents, pictures, sketches; collectively “User Content”), you remain the intellectual‑property owner of your User Content.

By submitting User Content to Frontlong, you grant us a non‑exclusive, worldwide, royalty‑free license to receive, review, process, store and internally use such User Content for purposes of replying to your inquiry, preparing quotations, evaluating project feasibility and business communication. This license is limited strictly to our internal B2B‑business‑related operations. We will not publish your User Content publicly on our website without your separate explicit written approval.

You warrant that your User Content does not infringe third‑party copyright, trademark, privacy or other legal rights, and contains no unlawful, defamatory or harmful material.

5. Feedback, Suggestions and Ideas

Any unsolicited feedback, product improvement ideas, design proposals or comments you send to us (“Feedback”) will be treated as non‑confidential. You grant Frontlong a worldwide, royalty‑free right to use, implement, modify and develop products and services based upon such Feedback without any obligation to pay you compensation or provide attribution. This applies regardless of whether you mark such communications as “confidential”.

6. User Code of Conduct

When accessing our Site and interacting with us, you agree that you shall not:

Impersonate any other person, company or misrepresent your business identity;
Attempt to obtain unauthorized access to our website backend, server systems, restricted documents or other users’ information;
Use robots, crawlers, scrapers, automated scripts or data‑mining tools to extract bulk data, content or files from our Site without our written permission;
Disrupt, overburden or interfere with the normal technical operation of our website, upload viruses, malware or malicious code;
Republish, redistribute or resell content downloaded from our website for commercial competition purposes;
Use materials obtained from our Site to train AI, machine‑learning models without our written consent;
Post, transmit or send materials that are illegal, harassing, discriminatory, threatening or violate applicable local or international laws.

We reserve the right to block your IP address, restrict account access and reject further business communications if you violate this Code of Conduct.

7. Copyright Infringement Notice Procedure

If you believe that content displayed on our Site infringes your copyright, you may send a formal written takedown notice to our designated contact email, providing sufficient identification of copyrighted work, location of the allegedly infringing material, your contact information and a good‑faith statement. We will follow applicable procedures to evaluate and process valid infringement notifications.

Shenzhen Frontlong Technology Co., Ltd.

E‑mail: [email protected]

Mailing Address: Building C3, Tongfu Road No. 8, Longgang District, Shenzhen, Guangdong, China.

8. Third‑Party Links and External Partners

Our Site may contain hyperlinks leading to third‑party websites, including industry associations, trade‑show platforms, supplier or partner webpages. We provide these links purely for your convenience. We have no control over third‑party content, privacy policies or business practices. Visiting external linked websites is at your own risk. We strongly advise you to review the terms‑of‑use and privacy policy of each third‑party site.

9. Disclaimer Regarding Outdoor‑Related Product Information

All product descriptions, performance parameters and application scenarios shown on our Site are for general reference only. Outdoor‑gear actual performance is affected by real‑world environmental conditions, user operation and maintenance. The information published on our website shall not be treated as professional safety guidance. For actual product purchasing, testing and usage specifications, you must refer to the formal product specification documents provided to you in our separate B2B business communications.

10. Indemnification

To the fullest extent permitted by applicable law, you agree to indemnify, defend and hold harmless Shenzhen Frontlong Technology Co., Ltd., its directors, staff, affiliates (collectively “Frontlong Parties”) against all claims, losses, damages, liabilities, reasonable attorney fees and costs arising out of:

Your breach of these Terms;
Your User‑submitted Content;
Your improper use of our website resources;
Your violation of any law or third‑party intellectual‑property or privacy rights.

Frontlong reserves the right to take over the defense of any such third‑party claim.

11. Release of Claims

To the maximum extent allowed under applicable law, you release and discharge the Frontlong Parties from any and all claims, damages or causes of action that arise purely from your general browsing of our corporate website, except for claims that cannot be lawfully waived under mandatory local statutes.

12. Warranties and Disclaimers

YOU USE OUR SITE AND ALL SERVICES AT YOUR OWN RISK. OUR SITE, CATALOGUES, SPECIFICATION FILES AND DIGITAL MATERIALS ARE PROVIDED ON AN “AS‑IS” AND “AS‑AVAILABLE” BASIS. WE MAKE NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON‑INFRINGEMENT.

We do not warrant that website access will be uninterrupted, error‑free, virus‑free or completely secure; we do not guarantee that all content published on the website is 100% error‑free, complete or up‑to‑date. Website product information does not replace formal contractual product specifications agreed in your separate B2B purchase contracts.

13. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, NEITHER FRONTLONG NOR ANY OF THE FRONTLONG PARTIES SHALL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES, INCLUDING LOST BUSINESS PROFITS OR LOST DATA, ARISING FROM YOUR ACCESS TO OR USE OF OUR WEBSITE SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

Our total aggregate liability arising from website‑related matters shall not exceed USD 100. This limitation shall not apply in cases of willful misconduct, gross negligence or other liabilities which cannot be excluded under mandatory applicable law.

Note: This limitation applies only to website‑browsing and website‑service‑related claims. Actual product quality, manufacturing and delivery liabilities shall be governed by your separate signed B2B sales contract.

14. Modification, Suspension and Termination of Access

We may at any time modify, suspend or partially or fully discontinue website functions without prior notice for system maintenance, upgrade or business‑operation reasons.

We may also suspend or terminate your website‑related account access or block your visiting permission if you materially violate these Terms. Termination of website access does not automatically terminate any separate ongoing B2B commercial contracts already concluded between you and Frontlong.

These Terms will still remain enforceable even after your website‑access right is terminated.

15. Supplemental Terms

Additional supplemental documents may apply for specific scenarios:

Separate B2B Sales & Quotation Terms
Sample‑Request Terms
Trade‑Show Participation Terms
Non‑Disclosure Agreement (NDA) (if applicable for custom‑project cooperation)

16. Disputes, Governing Law and Venue

These Terms and any disputes arising out of your use of our corporate website shall be governed by the laws of the People’s Republic of China, excluding conflict‑of‑law rules. The United Nations Convention on Contracts for the International Sale of Goods shall not apply to these website‑use Terms.

Any dispute arising from or related to these website Terms shall first be settled by friendly negotiation. If negotiation fails, disputes shall be submitted to the people’s courts located in Shenzhen, Guangdong Province, China.

Important note: Actual product‑sales, manufacturing and order‑related disputes shall be governed by the dispute‑resolution clauses inside your separate B2B sales contract, not these website Terms of Use.

17. Miscellaneous Provisions

Export Compliance

You agree to comply with all applicable export‑control and sanction laws. You shall not obtain or re‑export our website‑provided technical materials or product information to sanctioned jurisdictions or prohibited parties.

Electronic Communications

By using our Site you agree to receive business‑related electronic communications from us. Valid communications between parties may be delivered by email.

Assignment

Frontlong may assign these Terms or part of our rights and obligations under these Terms in connection with corporate reorganization, merger or asset transfer. You may not assign your rights under these Terms without our prior written consent. Any purported unauthorized assignment is void.

Waiver

Our failure to strictly enforce any clause under these Terms shall not constitute a waiver of that right or clause.

Severability

If any provision within these Terms is held invalid or unenforceable by a competent court, the remaining provisions shall remain in full force and effect. The invalid provision shall be interpreted as closely as possible to reflect our original business intent.

Section Headings

Section headings are for convenience‑reading only and carry no legal weight. The word “including” shall mean “including but not limited to”.

18. Contact Information

If you have any questions regarding these Terms of Use, please contact us: